Is your support 24x7?
Yes. Our managed service offering have various options availalbe for you.
Is your hosting Namibia based?
How long does it take to deploy my account?
As soon as payment processess have been finalized your account is activce. Can take from 1 to 5 days
Can I request dedicated bandwidth
Yes, you can. Please contact us here for further information.
Will you back up my account?
Yes. You select what servers to be protected
Can I upgrade my account later
Yes, upgrade options are dependant on services selections
How do I request for a Demo Account
Please send us a demo request by clicking here
Bandwidth is based on fair usage. For dedicated bandwidth please contact us here
We offer various payment methods like credit card, EFT, purchase order, bank transfers Please contact us here for details
We do not provide finance options.
On certain scenarios refunds are allowed with a 15% admin fee. Contact us to request a refund by clicking here.
Is the credit card payment secure
Yes, a third party PCI compliant payment gateway is being utilized
How do I pay via purchase order
Select purchase order option and complete all required fields. You will be contacted by the finance department for further details
Domain Transfer EPP code
If you want to transfer you domain to a different provider please contact us here for the EPP code
Can I only host my domain name here?
Yes, no need to purchase any additional services.
Does your hosting include control panel?
Where is your hosting based?
The hosting offerings are to small
For custom created hosting offerings, please do contact us here
Can I request public IP's
Yes, after the the successufll purchase of your package, offerings will be made available for public IP’s
What protocols do you support
Any type that you require. Please log a support ticket for the ports to be allowed.
How do I backup my servers?
You can purchase a seperate backup storage where you can backup your VM’s to and restore from. Contact us for further details by clicking here.
What server hardware do you run?
Do you offer Windows hosting?
Yes and all other major operating systems like CentOS, Ubuntu
How many IP's in a VLAN
Default of 8 dedicated IP’s will be allocated. Please request your IP quantities via the support ticket
How do I connect to my office?
You can select the package to assist with office connectivity or log a support ticket for further assistance.